- Introduction
Ventrum Health is committed to protecting your privacy and handling your personal information responsibly. This policy explains what data we collect, how we use it, how it is stored, and your rights under UK GDPR.
- Information We Collect
We may collect:
- Your name, contact details and booking information
- Relevant health information needed to assess suitability for treatment
- Notes relating to your appointment and aftercare
- Payment and transaction details (processed securely by third‑party providers)
We do not store full card details.
- How We Use Your Information
Your information is used to:
- Assess suitability for colonic irrigation
- Deliver safe, appropriate treatment
- Manage bookings and communicate with you
- Meet legal, insurance and professional requirements
We do not sell or share your data for marketing purposes.
- How Your Data Is Stored
Information is stored securely using password‑protected systems with restricted access. Paper records (if used) are kept in locked storage. Data is retained only for as long as required by law and insurance obligations.
- Sharing Your Information
We may share information only when:
- Required by law
- Required by insurers or professional bodies
- You request a referral or consent to information being shared
We will never share information without a lawful basis or your consent.
- Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent (where applicable)
- Raise concerns with the ICO
- Contact
For privacy enquiries, please contact: Ventrum Health — info@ventrumhealth.com
